Airport Assistance Services

GRU security and immigration lines may vary considerably according to the day of the day. Airport Assist can offer fast-track service in the form of priority security and passport control lanes where they are present. This can save time especially to the travelers who have been on a long flight at night and those passengers who are connecting with another international flight.

Representatives of Airport Assist serve to meet the traveler at the door of the terminal or the arrival gate and will take the traveler through the airport in a step-by-step manner. The host will be around to make sure that everything is running smoothly, whether it is immigration and baggage claim, check-in, and boarding. To foreigners who have never been to Brazil, this will help them navigate through the airport with a lot of ease.

GRU Airport has a variety of airline lounges and free-standing airport lounges divided between Terminal 2 and Terminal 3. Airport Assist assists passengers in finding the right lounge and makes the booking of the eligibility or membership program with an airline. It is a nice way of spending time between the flights.

VIP airport services are meant to cater to passengers who like being efficient and private. They work with a dedicated host who would organize the whole airport experience- check in counters, security check and boarding gates. This is a choice that is taken by business travelers and executives to escape delays.

Moving around with children or elderly travelers may be hectic in large-sized airports. Airport Assist can book wheelchairs, priority clearance through checkpoints and guided tours such that the families would navigate through the terminal without much inconvenience.

The process of carrying a few suitcases in a congested terminal can be tiring. Airport Assist has arranged the porters services in a manner which the luggage moves easily between the drop-off and check-in or baggage claim to the arrivals area.

• Sao Paulo-guarulhos airport is run by three principal terminals. Terminal 2 and 3 are internal and Terminal 1 would need a short shuttle ride.
• European morning arrivals may bring a congested immigration line. Coming a little later in the day would result in fewer wait times.
• Most of the long-haul international flights such as routes to Europe, Middle East and North America are on terminal 3.
• The lounges in the airports are predominantly situated at the 2nd and the 3rd Terminals, and most of them may accept Priority Pass or paid access.
• The airport has Free Wi-Fi throughout but occasionally the connections will need a re-login.
• The Brazilian carriers, Claro, TIM and Vivo, also have SIM cards available in the arrivals hall.
• In case of connecting flights between international flights where you have booked a ticket on a single ticket, baggage transfer is automatic.
• In case of international links, two hours is the minimum recommendation of most experienced fliers.
• GRU has a number of hotels that are directly related or found close to the airport that are useful in instances of overlay.
• The airport operates 24 hours and it is a norm to have late-night flights to North America.
• The less mobile travelers can seek the services of the airlines and lifts and accessible routes are provided all over the terminals.
• There are window seats along the gates which provide good visibility of the incoming and outgoing planes.